Mr. Hirata
"I wanted to let you know I was unbelievably impressed with your offer to go check on my Mom's house. That is way above and beyond the call of duty. Because of that and the other great service provided by you, I wanted to make sure you know that I am fully committed to using you regardless of when the house is sold. If it is next month, in six months, or a year, we will be using you.
You should forward this email to the office manager because it is an example of the type of service that will generate much more business in the future.
Thanks again for checking on the house Sean. You have no idea how much I appreciate it." back to top
Anja
"Q: How would you rate my performance?
A: "Outstanding."
Q: How accessible was I when you needed me?
A: Anytime, Anywhere. After-hours. On the Weekend.
Q: What part of my service was most important to you?
A: "Your professionalism & personal help and guidance at all times."
Q: What did I do for you that you found most valuable?
A: I could approach you at all times. The personal touch you have added and deepened my confidence in you as an agent even more. Thanks!"" back to top
Wilson Estate
"Q: How would you rate my performance?
A: "Excellent! you were responsive and pro-active. Your follow-up and follow through exceeded my expectations."
Q: How accessible was I when you needed me?
A: "Very accessible and prompt in returning calls. I felt you were very available and I was comfortable coming to you with concerns."
Q: What part of my service did you find most important to you?
A: "I was pleased with your professionalism and your willingness to work within my specifics needs and parameters."
Q: What did I do for you that you found most valuable?
A: Comprehensive marketing plan. Specific strategies tp prepare home and maximize potential. Researching issue to answer my concerns".
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